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How to Get In On the Lawsuit Against Apple's Terrible MacBook Keyboards

How to Get In On the Lawsuit Against Apple's Terrible MacBook Keyboards
Credit: Africa Studio - Shutterstock

A California judge has certified a class-action lawsuit against Apple for the damage-prone butterfly keyboard design included in MacBook, MacBook Air, and MacBook Pro models manufactured between 2015 and 2019. The case alleges Apple knowingly sold the fragile keyboards despite numerous complaints and repair requests for broken, unresponsive keyboards—and though you can’t join the suit just yet, this is something you can do right now to help build the case against the company.

According to the MacBook Pro Keyboard Litigation website, the class-action lawsuit covers “all persons who purchased, other than for resale, within California, New York, Florida, Illinois, New Jersey, Washington, or Michigan, an Apple MacBook from any of the model years 2015-2017, an Apple MacBook Pro from any of the model years 2016-2019 (excluding the 16 [inch] MacBook Pro released in November 2019), or an Apple MacBook Air from any of the model years 2018-2019.”

The legal team is seeking nation-wide certification, which would expand the class-action to include all U.S. customers who purchased one of the MacBook models listed in the lawsuit. This is good news for MacBook or MacBook Pro owners who struggled with faulty Butterfly keyboards, but it’s important to note this decision simply means the lawsuit can move forward. The judge has not ruled in any way, nor are there any settlements or solutions just yet.

That said, if you experienced issues with the butterfly keyboard, you can submit your feedback through a survey on the website. The survey is open to all U.S. customers who purchased a MacBook or MacBook Pro, even if you aren’t specifically covered by the class-action lawsuit. You can fill out a single form if you bought multiple MacBooks or MacBook Pros, and do not need to provide proof of purchase (though the questionnaire does ask if you have it).

Keep in mind that completing the survey does not mean you’re part of the class-action lawsuit or represented by Girard Sharp’s attorneys, nor does it pre-qualify you for any compensation based on the lawsuit’s outcome. However, filling out the form may help bolster the case against Apple and its faulty butterfly keyboard, and help expand the class-action to include more customers.